House Cleaning Done Right: Using Smell

House Cleaning and Smell

If you’ve been following our last two blog posts, you know we’re talking about house cleaning done right.  By “done right” we mean using all of your senses to clean and do a good job. 

First we talked about using your sense of sight to clean.  If you missed that article, read it here.  We are now ready to explore cleaning using our sense of smell.

www.ISEToday.comYour nose can lead to the discovery of cleaning needs or other problems – a dry drain can allow sewer gas to back up into the house, or an onion rots behind the in-cabinet trash bin where it rolled off unnoticed some weeks ago; an overflowing diaper bin or litter box may represent the client’s mistaken assumption that the cleaning scope includes emptying it as part of trash when the actual policy says we ‘are not to touch.’ 

Other examples might include a dimmer switch that smells ‘hot’ when they try to adjust the light level. 

A cleaner should not just ignore their senses.  We must let the client know that we have detected the problem.  If the source is not within our scope or is otherwise inaccessible, we must state that by way of explaining why we did not or could not resolve it with our standard cleaning.  

If we, the cleaners, try to just ignore the problem we will not only confuse and frustrate the owner but may even present hazards to our technicians or the home.  Of course, call 911 if dangers such as gas leaks or fire exist or are imminent.

If you missed the introductory article, House Cleaning Done Right: Preparing a House for Cleaning,  click here.  Next week we will examine cleaning by using the sense of touch.


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One Response to House Cleaning Done Right: Using Smell

  1. Pingback: House Cleaning Done Right: Using Touch | Institute for Service Excellence

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